Product Office Assistant

Job Category: General Services

Location:

Baglan, Neath Port Talbot, SA11 2FP

Date: 25 Aug 2026

The Sofidel Group

Sofidel, headquartered in Porcari (Lucca), is a global leader in tissue paper production. With operations in 12 European countries and 12 U.S. States, we employ over 9,500 people dedicated to innovation, sustainability, and inclusivity. Our products—such as toilet paper, paper towels, and napkins—are distributed in more than 50 countries.
We own well-known brands including Regina, Nicky, Sopalin, Le Trèfle, Hakle, Softis, Nalys, Cosynel, and KittenSoft, and also produce for private-label retailers. Through the Papernet brand, we serve the Away-from-Home sector, providing quality solutions for businesses and public spaces.
Wherever you are, Sofidel is there, bringing comfort, quality, and sustainability to everyday life!

PURPOSE

Elaborate and maintain the technical specifications and bills of material of the finished product for production.

MAIN RESPONSIBILITIES

Create the technical documents of the product, of raw and auxiliary materials and ensure their permanent updating
In coordination with the Group Operating Process Office, manage the activities related to the creation of new products, providing the Marketing & Sales Area elements on the production cost
Check, develop, manage and modify the lay out, decorations and technical characteristics of the finished product and its wrap
Manage relationships with flexographer and printer suppliers
Collaborate with the Production Manager to the permanent improvement of products, materials and of the products palletizing system
Guarantee an efficient management of the reference reporting
Create the production batches
Check the production amounts made and the raw materials used
Apply the Corporate Principles and Values

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Sofidel UK currently have an opportunity for a Product Office Assistant at our Baglan site. This full-time, onsite role offers an opportunity for a proactive and detail oriented individual to join our dynamic team.

THE IDEAL CANDIDATE:

Experience in an engineering or manufacturing environment is desirable
A relevant degree or equivalent experience
Demonstrate interpersonal skills, teamwork and leadership capability
Excel skills (vlookups, pivot tables, data formatting) to generate, clean, and analyze daily performance and status reports.
Knowledge of or a strong willingness to learn ERP systems and technical documentation workflows.

PACKAGE/BENEFITS:

Competitive Salary
Company Sick Pay
Pension contribution plus salary sacrifice option
Private Health Insurance
Life Assurance (3x annual salary)
Discount on Company products
23 days annual leave, rising to 25 with service (+ public holidays)
On Site parking with electric vehicle charging available
Sofidel Language Learning Programme through innovative digital platform for you and one additional user, such as family member or friend.