IT Administrator 1
The Sofidel Group
The Sofidel Group is one of the leading manufacturers of paper for hygienic and domestic use worldwide. Established in 1966, the Group has subsidiaries in 13 countries – Italy, Spain, the UK, Ireland, France, Belgium, Germany, Sweden, Poland, Hungary, Greece, Romania and the USA – with more than 6,000 employees, net sales of 2,095 million Euros (2021) and a production capacity of over one million tonnes per year (1,440,000 tonnes in 2021). “Regina”, its most well-known brand, is present on almost all the reference markets. Other brands include: Softis, Le Trèfle, Sopalin, KittenSoft, Nalys, Cosynel, Lycke, Nicky, Papernet. A member of the UN Global Compact and the international WWF Climate Savers programme, the Sofidel Group considers sustainability a strategic factor with regards to growth and is committed to reducing its impact on natural capital and maximising social benefits, setting as objective the creation of shared added value for all stakeholders. Sofidel’s greenhouse gas (GHG) emissions reduction targets to 2030 have been approved by the Science Based Targets initiative (SBTi) as consistent with reductions required to keep warming to well-below 2°C, in line with the goals of the Paris Agreement.
PURPOSE
To manage the network infrastructure and provide IT support to the relevant users in compliance with data protection, data security and Group policies and procedures.
MAIN RESPONSIBILITIES
- Provides technical support to users via email, phone and Help-Desk portal
- Manages the workstations and the necessary hardware peripherals
- Monitors hardware functionality and takes action where necessary
- Manages software installation and set up on computers according to the specifications given
- Trains end users on how to use new software and IT equipment
- Organises and schedules updates and maintenance with users
- Maintains repair and correction records
- Identifies deficiencies in network peripherals and equipment
- Identifies and suggests possible improvements to procedures
- Contributes to satisfying the continuing need for IT innovation and development
- Acts in compliance with Data Protection in line with current legislation and corporate policies
- Promotes a corporate culture based on safety
- Applies Corporate Principles and Values
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- Minimum 3 years of experience as a system administrator
- At least secondary education
- English language skills, written and spoken (must be used daily)
- Good communication and problem solving skills
- Ability to work independently
- Understand business processes, be systematic and structured in your daily work
- Experience of working with ERP systems, preferably SAP ECC or SAP 4/HANA
- Advanced knowledge of network architectures, topologies and protocols (routing and switching)
- Experience in managing virtualised server environments based on VMWare products
- Knowledge of Microsoft Windows server and client operating systems
- Knowledge of Microsoft Azure cloud services and Office 365
