International Key Account Manager - AFH

Job Category: Marketing & sales

Location:

PORCARI, LUCCA, 55016

Date: 13 Nov 2025

The Sofidel Group

Sofidel, headquartered in Porcari (Lucca), is a global leader in tissue paper production. With a presence in 12 European countries and 11 U.S. states, we employ over 9,000 people dedicated to innovation, sustainability, and inclusivity. Our products, including toilet paper, paper towels, and napkins, are available in more than 50 countries.

We proudly own well-known brands such as Regina, Nicky, Sopalin, Le Trèfle, Hakle, Softis, Nalys, Cosynel, and KittenSoft, while also producing for private-label retailers. With the Papernet brand, we also cater to the "Away-from-Home" sector, ensuring quality solutions for businesses and public spaces.

Wherever you are, Sofidel is there, bringing comfort, quality, and sustainability to everyday life!

PURPOSE

To manage and develop the assigned key customers and prospects, guaranteeing that turnover, prices and promotional budget objectives are achieved.

MAIN RESPONSIBILITIES

Monitors the Key Accounts, thorough knowledge of the markets
Contributes on the product/client sales budget definition
Develops a strategic customers relationship and loyalty and builds new partnership within the list of prospects
Implements sales and promotional activities directed at assigned clients, managing the price strategy to ensure the Company profitability and the Customer conditions harmonization
Collaborates in defining sales strategies and the most appropriate sales activities with respect to each client's characteristics and requirements
Hunts and proposes relations and new businesses with Key Prospects both in B2B and B2EC channels
Periodically analyses sales trends
Identifies and implements the most appropriate corrective actions that may be necessary to generate expected results
Collaborates with the Marketing & Sales Directors for achieving predefined objectives
Coordinates the local and central planning and forecasting process in collaboration with Marketing & Sales Directors and Country Sales Managers
Acts as the main point of contact for International Customers, ensuring effective management and coordination of their needs.

REQUIREMENTS FOR THE APPLICATION

3+ years of experience in a similar role, preferably in B2B sales or account management
Fluency in English; intermediate knowledge of German is considered an advantage
Familiarity with Salesforce and eCommerce platforms is appreciated
Willingness to travel for business purposes
Strong proactivity in identifying and converting opportunities
Excellent critical thinking and problem-solving skills
High level of flexibility, a hands-on approach, and the ability to manage multiple tasks and prioritize effectively, with a strong focus on achieving goal

WHAT WE OFFER

A full-time employment
The chance to work in an international Group and a concrete opportunity for professional growth
A dynamic environment based on teamwork
Sofidel Language Learning Programme through innovative digital platform for you and one additional user, such as family member or friend.