International Key Account Manager - Ecommerce
The Sofidel Group
The Sofidel Group is one of the leading manufacturers of paper for hygienic and domestic use worldwide. Established in 1966, the Group has subsidiaries in 13 countries – Italy, Spain, the UK, Ireland, France, Belgium, Germany, Sweden, Poland, Hungary, Greece, Romania and the USA – with more than 6,500 employees, net sales of 2,801 million Euros (2022) and a production capacity of over one million tonnes per year (1,440,000 tonnes in 2022). “Regina”, its most well-known brand, is present on almost all the reference markets. Other brands include: Sopalin, Le Trèfle, Hakle, Softis, Nalys, Cosynel, KittenSoft, Lycke, Nicky, Papernet. A member of the UN Global Compact and the international WWF Climate Savers programme, the Sofidel Group considers sustainability a strategic factor with regards to growth and is committed to reducing its impact on natural capital and maximising social benefits, setting as objective the creation of shared added value for all stakeholders. Sofidel’s greenhouse gas (GHG) emissions reduction targets to 2030 have been approved by the Science Based Targets initiative (SBTi) as consistent with reductions required to keep warming to well-below 2°C, in line with the goals of the Paris Agreement.
PURPOSE
To manage pure E-commerce key clients of the European Market, guaranteeing that turnover, price and promotional budget objectives are achieved for the Business Lines and a strategic development of customer relationship and loyalty.
MAIN RESPONSIBILITIES
- Guarantees that the sales plans regarding assigned e-commerce clients are implemented, applying the agreed sales strategies
- Defines and agrees the promotional plans with the clients and guarantees their implementation
- Systematically verifies sales trends, identifies and performs the most appropriate corrective actions
- Leads negotiation with the customer involving related Group positions when necessary
- Monitors product-ordering process ensuring stock availability and takes measures in case of risk of Out Of Stocks
- Liaises with sales colleagues in managing quarterly sales forecast
REQUIREMENTS FOR THE APPLICATION
- Master's degree in Economics, Computer Science, Management Engineering or related fields
- Fluent written and spoken English, minimum C1 level
- Italian knowledge highly appreciated
- 3+ years in eCommerce sales experience in FMCG companies
YOUR SOFT SKILLS
- Negotiation and persuasion
- Analytical and synthetic exposition
- Curious and proactive mindset, focused on improvement
- Empathy, active listening and ability to build relationships, both internal and external
- Adaptability and flexibility
- Prone to work in team
WHAT WE OFFER
- A full-time employment
- The chance to work in an international Group and a concrete opportunity for professional growth
- A dynamic environment based on teamwork
- Sofidel Language Learning Programme through innovative digital platform for you and one additional user, such as family member or friend.
