System & Network Analyst

The Sofidel Group  

The Sofidel Group is one of the leading manufacturers of paper for hygienic and domestic use worldwide. Established in 1966, the Group has subsidiaries in 12 countries – Italy, Spain, the UK, France, Belgium, Germany, Sweden, Poland, Hungary, Greece, Romania and the USA – with more than 6,000 employees, net sales of 2,173 million Euros (2020) and a production capacity of over one million tonnes per year (1,428,000 tonnes in 2020). “Regina”, its most well-known brand, is present on almost all the reference markets. Other brands include: Softis, Le Trèfle, Sopalin, Thirst Pockets, KittenSoft, Nalys, Cosynel, Lycke, Nicky, Papernet. A member of the UN Global Compact and the international WWF Climate Savers programme, the Sofidel Group considers sustainability a strategic factor with regards to growth and is committed to reducing its impact on natural capital and maximising social benefits, setting as objective the creation of shared added value for all stakeholders. Sofidel’s greenhouse gas (GHG) emissions reduction targets to 2030 have been approved by the Science Based Targets initiative (SBTi) as consistent with reductions required to keep warming to well-below 2°C, in line with the goals of the Paris Agreement.

PURPOSE

To manage the correct functioning of the helpdesk and to execute activities in order to ensure the management of networks and infrastructures for offices and production sites of Italian companies.

MAIN RESPONSIBILITIES

  • Manages the maintenance of system software
  • Manages the Help Desk service
  • Manages the operating systems of both servers and clients and their updates
  • Manages the Group’s databases
  • Manages hardware peripherals
  • Manages the active directory and monitors access to it
  • Follows the integration for new acquisitions
  • Contributes to satisfying the continuing need for IT innovation and development
  • Acts in compliance with Data Protection in line with current legislation and corporate policies
  • Promotes a safety-bound corporate culture
  • Applies Corporate Principles and Values

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​​​​​​​ADDITIONAL REQUIREMENT

  • Associates degree in Information Technology, or related field, or equivalent technical school training and/or experience.
  • Proficiency in troubleshooting, problem solving, diagnosing hardware and software issues
  • Knowledge for supporting Windows  Operating Systems including: Install, troubleshooting and configuration
  • Knowledge for supporting Microsoft Office and 365 Applications, Microsoft Intune, Azure.
  • Knowledge of virtual infrastructures and backup systems
  • Knowledge of network topology and client configuration for connectivity
  • Knowledge of Active Directory
  • Knowledge of peripheral and accessory/adapter hardware
  • Demonstrated passion for technology
  • English Level B1- B2